Using IGEL’s new Remote
Management Suite 2.06, users have complete control of their remote thin
client devices, eliminating many support issues faced by the SMB
market. The easy-to-use yet extremely powerful software allows users to
remotely manage IGEL thin clients so that support costs are kept to a
minimum. The fully functioning version is extremely open and network
friendly so that it can fit into the SMB organization’s existing
infrastructure.
Typical uses include automatically setting up thin clients with the
right profile when they first attach to the network, changing the
settings of the device or its digital services, re-imaging devices
mid-life when new firmware becomes available, diagnostics and support.
IGEL Remote Management Suite 2.06 sets the benchmark for the management
of thin clients. It has a host of features that make the management of
groups of thin clients with various digital services, spread over large
WANs, extremely easy, fast and secure. Supporting a variety of
operating systems, databases and directory services like Microsoft®
Active Directory, the Remote Management Suite is easy to integrate in
every existing environment. All this capability comes free with every
IGEL thin client! Bundled in every box is a complete version of the
IGEL Remote Management Suite. When combined with the outstanding IGEL
hardware, users have the most advanced thin client solution on the
market today.
What are the main benefits of IGEL Remote Management
Suite?
Easy-to-use - an intuitive user interface with
point-and-click simplicity to manage everything on a thin client
including all hardware and software settings. No scripting is necessary
to control a thin client’s configuration.
Open - the IGEL Remote Management Suite server can
be run on all popular versions of Microsoft Windows® Server and
Linux. It supports a variety of databases including Oracle®,
DB2®, Microsoft SQL Server 2000®, SQL Server 2005®,
PostgreSQL and SAPDB. It also can interface with Active Directory so
users can maximize the benefits of their existing management
infrastructure too.
Secure - the management infrastructure is extremely
secure using encrypted communications (SSL) for both communication
between each console and the server and each server with its clients.
There is also a secure certificate relationship between each thin
client and its Remote Management Suite server, so that an unauthorized
server can’t ever take control of IGEL thin clients on the network.
Friendly to the network - uses standard protocols
such as HTTP and FTP for communication, users don’t need to open
additional firewall ports, keeping their network security to a maximum.
Sending large images over a WAN can be kept to a minimum through the
use of local FTP servers or the Buddy Update feature, which transforms
an already updated IGEL thin client into the image source for other
local clients on the network.
Robust and reliable - IGEL thin clients find their
management server on first connect using standard domain names. They do
not use the less reliable method of making a PXE broadcast. In
addition, IGEL thin clients come with a Fail Safe update mechanism that
means even in the event of a power loss during re-imaging, the client
will boot back to its previous good configuration.
Scaleable - due to its use of modern SQL databases
and a multi-threaded architecture, it can also scale to manage many
thin clients and many complex digital services. All the complexity of
each digital service is taken away due to the point-and-click
interface.
Efficient and productive – maintenance or
reoccurring events can be scheduled and thin clients can be remotely
shut down or booted. It also allows IT Support to assist users using
VNC shadowing of the thin client’s screen. With this approach, problems
can be identified and solutions demonstrated remotely.
Fast roll outs and changes - IGEL thin clients can
be automatically assigned to a group and given a profile on first
connect. The thin clients can be automatically assigned to a group and
profile using MAC addresses or other assignment rules such as their
sub-net location. This makes the setup of an IGEL thin client no more
complex than taking it out of the box and plugging it in!
Reporting - IGEL Remote Management Suite has
powerful reporting features that allow system administrators to build
complex reports that greatly assist in support management. These
reports help to detect problems and allow the administrator to track
all configuration changes.
IGEL thin clients with the Remote Management Suite are a perfect
addition to the SMB infrastructure.
For more information, please send an email or visit our website.
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